We protect your data with care and transparency.

1. Who we are

Link Digital is a creative technology studio operated by Link Healthcare Limited. We design and develop digital products, AI solutions, and web experiences for clients in Ireland and beyond. We are committed to respecting the privacy of everyone who visits our website, communicates with us, or uses our services.

2. Information we collect

• Contact details such as your name, email address, phone number, and company when you reach out through our forms or direct email.
• Project information that you share to help us understand your requirements.
• Usage data gathered through analytics tools to understand website performance (e.g., pages visited, device type, approximate location).
• Communications including email threads and call notes that help us support ongoing conversations.

We do not knowingly collect information from anyone under the age of 16. If you believe a minor has provided personal data, please contact us so we can delete it promptly.

3. How we use your information

• Responding to enquiries, proposals, and support requests.
• Preparing statements of work, quotes, and contractual documentation.
• Delivering and improving our services, products, and website experiences.
• Managing our relationship with you, including marketing communications you have consented to receive.
• Meeting legal obligations, such as bookkeeping or regulatory reporting.

We rely on legitimate interests, consent, and contractual necessity as lawful bases for processing, depending on the specific activity.

4. Sharing and storage

We limit access to personal information to team members and trusted suppliers who need it to deliver services on our behalf. Whenever we work with third-party tools (for example, project management or analytics), we ensure they maintain robust security standards and, where applicable, comply with GDPR.

Data is primarily stored within the European Economic Area. If we transfer information outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses.

5. Retention

We retain personal information only for as long as necessary to fulfil the purposes described above. Factors influencing retention include legal requirements, contractual obligations, and the need to maintain business records. When data is no longer required, we delete or anonymise it securely.

6. Your rights

You have several rights in relation to your personal data, including the right to access, rectify, erase, restrict processing, object, and request portability. You can also withdraw consent at any time when processing is based on consent.

To exercise these rights or raise a concern, email hello@linkdigital.ie. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Data Protection Commission in Ireland.

7. Cookies and analytics

Our website uses cookies and similar technologies to measure performance and enhance user experience. You can adjust cookie preferences through your browser settings or opt out of analytics tracking where offered. More details about specific cookies will be added when we deploy tracking tools.

8. Updates to this policy

We may update this statement to reflect changes in law, technology, or our services. The updated version will always be posted on this page with a revised “Last updated” date.

9. Contact

If you have questions about this policy or how we handle information, reach us at:

• Email: hello@linkdigital.ie
• Phone: +353 21 201 1752
• Address: Unit 1, Westpoint Business Centre, Link Road, Ballincollig, Cork, Ireland, P31HF29

Last updated: 10 November 2025